Title: Project Manager
Location: Manhattan, NY
•Involvement on a strategic level; from Requirements gathering to conducting Gap analysis
•Full-cycle technical implementation for enterprise customer accounts
•Manage the product quality testing for individual accounts and ensures customer configuration meets quality standards before release to customer
•Ongoing maintenance and support of individual accounts - the execution of maintenance checks and resolution of support tickets
•Keeps track of product upgrades for customer accounts
•Communicates effectively with managers, technical, and non-technical personnel at all levels
•Estimation, Scheduling and Resource Planning; Drives priorities and deadlines to completion
•Maintains project documentation on a weekly basis for all assigned customers
•Effectively communicates and escalates issues, roadblocks, and risks to management while maintaining responsibility for their resolution
•Raises awareness and knowledge of technical product portfolio throughout Operations to continue to improve development of implementation and support methodologies
•Computer science degree or comparable work experience
•Ideal candidates would have at least 3-5 years’ experience in project management of web projects, extensive exposure to the software development life cycle, the ability to work well in an evolving and fast paced environment, expertise in all aspects of MS Project and MS office, excellent problem solving skills and extremely strong communication and analytical skills.
•It is critical that the candidate have managed web projects.
•It is a clear advantage if they have managed mobile development projects as well and if they have worked with remote teams, in Asia and nationally in the US.
•A minimum of 2 - 3 years in client-facing software implementation engagements
•Well-organized, self-starter with excellent written and verbal communication skills
•Must be able to manage shifting priorities, demands, and timelines
•Strong analytical and problem-solving skills
•Team player: effectively able to drive execution and own responsibility for overall success of implementations
•Must be have both technical proficiency and customer-facing skills